Heather User

With over a decade of experience in customer service, I thrive in high-pressure environments where multitasking and problem-solving are essential. My strong communication and organizational skills allow me to work effectively with diverse individuals while maintaining professionalism. My background in healthcare has equipped me with knowledge of confidentiality, HIPAA compliance, and infection control, ensuring that I prioritize patient safety and privacy in all my interactions.

Currently, I serve as a Teacher's Assistant at Perry Technical Institute, where I help new students navigate their educational journey. My previous experience as a Blackjack Dealer at Casino Caribbean honed my skills in customer service, money handling, and compliance with regulations, all while delivering exceptional experiences to patrons. Additionally, my role as a Dental Assistant at Gravbrot Family Dental provided me with hands-on experience in chairside support and patient care, reinforcing my commitment to maintaining a smooth and efficient practice.