At Nowcom Global Services LLC, I collected auto loan payments, processed refunds, and assisted customers by phone, chat, and email with past-due payments and questions about how their loans work.
I also helped customers with their online accounts, processed voluntary vehicle surrenders, and filed insurance claims.
At Fidelity Information Services (FIS), I assisted customers with debit and credit card transactions, payments, and statements. I also activated cards and assisted with lost, stolen, and compromised cards for different financial institutions.
Earlier, I served customers at Inspiro by providing product and service information, resolving problems, and updating account records. As a Real Estate Advisor on the Aftha Program (Freelancing Campaign), I prospected and qualified leads and assisted customers with building their credit.
