hayet draoui
@hayetdraoui
I support clients through real estate, customer service, and administrative processes.
What I'm looking for
I'm currently an Expert freelancer at Sqwad in Paris, following experience in real estate advisory, client service, and parapharmacy management.
At BBM Promotion, I worked as a Conseiller immobilier. Previously, at WMBox, I handled appointments for administrative procedures, incoming and outgoing calls, information verification, database updates, telephone surveys, targeted prospecting, and telesales.
My background also includes client advisory work at Concentrix and dermocosmetics and parapharmacy responsibility at a pharmacy in Algiers.
Experience
Work history, roles, and key accomplishments
Provided expert services as a freelancer for Sqwad.
Worked as Conseiller immobilier at BBM Promotion.
Prise de rendez-vous pour démarches administratives (titres de séjour, naturalisation, etc.)
• Gestion d’appels entrants et sortants
• Confirmation d’informations et mise à jour des bases de données
• Réalisation d’opérations variées selon les projets (enquêtes téléphoniques, prospection ciblée)
• télévente.
Worked as Conseillère client at Concentrix.
Worked as Dermo-conseillere et responsable parapharm at Pharmacie.
Education
Degrees, certifications, and relevant coursework
Université des Sciences et de la Technologie Houari-Boumediene
Ingénieur, Computer Science
Pursued studies in computer science, focusing on software development and algorithms.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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