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hayet draouiHD
Open to opportunities

hayet draoui

@hayetdraoui

I support clients through real estate, customer service, and administrative processes.

Algeria
Message

What I'm looking for

I'm looking to contribute my client advisory, administrative coordination, sales, and customer service experience in a role where I can support clients and manage varied projects.

I'm currently an Expert freelancer at Sqwad in Paris, following experience in real estate advisory, client service, and parapharmacy management.

At BBM Promotion, I worked as a Conseiller immobilier. Previously, at WMBox, I handled appointments for administrative procedures, incoming and outgoing calls, information verification, database updates, telephone surveys, targeted prospecting, and telesales.

My background also includes client advisory work at Concentrix and dermocosmetics and parapharmacy responsibility at a pharmacy in Algiers.

Experience

Work history, roles, and key accomplishments

Sqwad logoSQ
Current

Expert

Jun 2026 - Present (3 months)

Provided expert services as a freelancer for Sqwad.

BBM Promotion logoBP

Conseiller immobilier

Jun 2025 - Jul 2026 (1 year 1 month)

Worked as Conseiller immobilier at BBM Promotion.

WMBox logoWM

Conseillère client

Sep 2024 - Jul 2025 (10 months)

Prise de rendez-vous pour démarches administratives (titres de séjour, naturalisation, etc.)
• Gestion d’appels entrants et sortants
• Confirmation d’informations et mise à jour des bases de données
• Réalisation d’opérations variées selon les projets (enquêtes téléphoniques, prospection ciblée)
• télévente.

Concentrix logoCO

Conseillère client

May 2023 - Mar 2024 (10 months)

Worked as Conseillère client at Concentrix.

Pharmacie logoPH

Dermo-conseillere et responsable parapharm

Jun 2022 - Mar 2023 (9 months)

Worked as Dermo-conseillere et responsable parapharm at Pharmacie.

Education

Degrees, certifications, and relevant coursework

Université des Sciences et de la Technologie Houari-Boumediene logoUH

Université des Sciences et de la Technologie Houari-Boumediene

Ingénieur, Computer Science

Pursued studies in computer science, focusing on software development and algorithms.

Tech stack

Software and tools used professionally

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