Abel Kolawole
@haybel
Technical Operations Support Specialist focused on networking, cybersecurity, and cloud administration.
NigeriaWhat I'm looking for
I am a motivated Technical Operations Support Specialist with hands-on experience managing IT systems, network infrastructure, and customer-facing operations across Lagos and Accra.
I oversee digital operations for a travel and logistics company where I hold a 20% ownership stake, managing system configurations, access permissions, and troubleshooting hardware and software issues for distributed teams.
My background includes LAN and router setup, Ethernet and fiber cabling, switch/router configuration, IP addressing and subnetting, and familiarity with tools like Cisco Packet Tracer, Oracle VirtualBox, and Wireshark.
I am pursuing CCNA and CyberOps certifications, and I bring strong communication, analytical thinking, and customer-support skills to roles focused on networking, cybersecurity, and cloud administration.
Experience
Work history, roles, and key accomplishments
Technical Operations Support
Beyond Afrique Expeditions
Apr 2023 - Present (2 years 8 months)
Oversee digital operations and IT infrastructure across Lagos and Accra, managing system configurations, access permissions, and troubleshooting networks and hardware to ensure data security and operational reliability; hold a 20% ownership stake and drive process improvements.
Affiliate Marketer
Intract
Apr 2024 - Dec 2024 (8 months)
Promoted digital and blockchain education programs through affiliate campaigns, driving user engagement and tracking conversions to increase platform visibility and strengthen partnership initiatives.
Community Manager
Jungle
Mar 2023 - Aug 2023 (5 months)
Built and managed Discord and Slack communities, designed engagement strategies that boosted activity and retention, and acted as liaison to resolve user feedback with internal teams.
Technical Support Intern
Dellan Engineering Services
Apr 2022 - Mar 2023 (11 months)
Supported setup and maintenance of office networking systems and hardware, conducted LAN and router configurations, performed cabling installations, and documented issue resolutions and performance logs.
Marketing Associate
Lawasco Global Ventures Microfinance Bank
Jul 2019 - Mar 2020 (8 months)
Assisted client onboarding and relationship management, supported marketing campaigns and tracked customer engagement data, and resolved service requests to enhance customer loyalty.
Education
Degrees, certifications, and relevant coursework
NTNIIT (National Institute of Information Technology)
Cisco Certified Network Associate (CCNA), Networking
Enrolled in Cisco Certified Network Associate (CCNA) program, in progress with expected completion in December 2025.
CACisco Networking Academy
CyberOps Fundamentals Certification, Cybersecurity
Pursuing the CyberOps Fundamentals certification through Cisco Networking Academy with expected completion in December 2025.
UIUniversity of Ilorin
Bachelor of Science, Agricultural Economics
2015 - 2021
Grade: Second Class Upper Division
Completed a B.Sc. in Agricultural Economics with Second Class Upper Division from November 2015 to October 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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