At IndiaMART InterMESH Limited, I managed a high-volume portfolio of client accounts on a B2B marketplace, serving as the main point of contact for service issues, account guidance, and platform support.
I resolved client concerns through phone and video calls, maintained detailed account records, and followed up to support retention and long-term client satisfaction. In my final month there, I closed a ₹12 lakh account through structured negotiation and relationship management, and earned Employee of the Month and repeat “Pillar of Success” recognition.
At Powerweave Studio, I served as the primary contact for brand clients through outreach, discovery, and onboarding. I tracked conversations and follow-ups in a CRM and coordinated with creative and production teams to keep engagements moving toward closure.
At TARDID Technologies, I coordinated across product, marketing, and stakeholder groups to build and document a go-to-market strategy that the company adopted and implemented. I also have hands-on experience with HubSpot and AI-assisted reporting, and hold an MBA in Marketing from Symbiosis Institute of Management Studies (SIMS).
