At MULTİNET KURUMAL A.Ş, I handled corporate customer requests, contract processes, and complaint operations. I developed approaches to improve customer satisfaction and contributed to service quality improvements by reviewing customer feedback.
Earlier, I supported corporate sales at MNG KARGO BURSA BÖLGE MÜDÜRLÜĞÜ and helped with appointment setting and telephone sales for Avea corporate lines at ANDAK İLETİŞİM AVEA KTM. My experience also includes customer advising, tele-sales, and active sales in telecommunications, internet services, and insurance.
