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Hassan Nawaz

@hassannawaz5

Customer support representative at Veclar Technologies who handled 100+ daily client interactions for U.S. and Canadian real estate referral clients.

Pakistan

Message

At Veclar Technologies, I served as the primary contact for U.S. and Canadian real estate referral clients, handling more than 100 daily interactions by phone and CRM. I logged cases, followed up promptly, and coordinated handoffs to support service continuity.

At KANDZ Communications, I supported a U.S. B2B engineering account by answering inquiries and setting appointments across U.S. time zones. I handled more than 150 interactions per shift and received Employee of the Month recognition for June–July 2024.

Experience

Work history, roles, and key accomplishments

Customer Relationship Associate

Veclar Technologies

Mar 2025 - Sep 2025 (6 months)

Served as primary point of contact for U.S. and Canadian real estate referral clients via phone and CRM. Managed high-volume client workload of 100+ daily interactions, ensuring accurate CRM logging and prompt follow-ups.

HubSpot GoHighLevel Phone Support Customer Relationship Management Case Documentation Time zone Coordination Data Entry

Appointment Setter

KANDZ Communications

Jan 2024 - Feb 2025 (1 year 1 month)

Supported a U.S. B2B engineering account by managing inquiries, clarifying services, and setting appointments. Handled 150+ client interactions per shift across U.S. time zones while maintaining exceptional quality standards.

Appointment Scheduling CRM Phone Support Time zone Coordination Data Entry Communication Skills