At ClickFunnels, I supported customers through inbound and outbound calls, text messages, and follow-ups. I identified customer challenges, assessed support needs, and scheduled appointments with Growth Advisors.
I handled 80+ daily calls and managed 40+ incoming customer text messages through SendBlue and SimpleTexting, responding within minutes during 1CCC. I tracked communications and follow-ups in Close CRM.
At OVIS Solutions, I managed buyer outreach and follow-ups for U.S. real estate deals. I handled calls to screen and qualify prospective buyers, maintained deal records in GoHighLevel, and served as a point of contact for buyers and brokers.
As a Virtual Assistant, I supported the CEO with email correspondence and calendar scheduling, and handled GoHighLevel CRM management, workflow automation, and sales pipeline coordination.
