Hassan Hachem

Maintained clientelling focus for achieving highest quality of luxury experience. Achieved personal and shop targets on a monthly and yearly basis, consistently improving customer satisfaction and outperforming sales every quarter.

Offered in-store training on jewelry and brand competition knowledge to power team knowledge. Maintained clientelling focus and achieved personal and shop targets on a monthly and yearly basis.

Responsible for achieving sales targets and maintaining strong client relationships by following up on previous purchases and updating clients on new collections and VIP events. Completed required reports and paperwork on a monthly basis.

Organized training sessions for staff to enhance jewelry and watch knowledge, boosting sales and confidence. Attended VIP events to provide product knowledge and assisted in selling high-end complicated watches.

Advanced training covering stone families, their origins, and a deep dive into the diamond 4Cs, enhancing expertise in the evaluation and selection of high-quality gemstones.

Extensive training on various types of leather, including their sources, origins, and patterns. Developed expertise in leather craftsmanship and became a specialist in leather embossing techniques.

In-depth training on the watch production process, including factory visits to the prestigious Gérald Genta and Daniel Roth facilities. Gained hands-on experience in assembly, high-end complications, and craftsmanship savoir-faire in luxury timepieces.

Specialized training on stone families, their origins, and the diamond 4Cs (Cut, Color, Clarity, and Carat).

Associate Degree in Marketing from the Lebanese National Academy in Beirut, Lebanon, completed in 2004.