Fazal amin

Sold a wide range of computer accessories and built strong customer relationships, providing expert product advice. Achieved monthly and quarterly sales targets consistently while managing stock levels and training new sales staff.

Assisted customers in selecting computer components and accessories, handling daily billing and point-of-sale operations. Maintained organized product displays and supported the marketing team in promotional events.

Helped customers with purchasing decisions for desktops, printers, and accessories, explaining technical features in simple terms. Ensured excellent customer service to foster repeat business.

Managed sales team and operations across multiple regions. Achieved sales targets and built strong relationships with B2B clients. Analyzed market trends and implemented pricing strategies.

Provided first-level support for hardware, software, and network issues. Installed, configured, and maintained IT systems and peripherals. Ensured minimal downtime and quick resolution of incidents.

Completed a Master of Arts in English, focusing on advanced literary studies and critical analysis. Developed strong research and communication skills.

Completed a diploma program focusing on computer hardware and networking. Gained foundational knowledge in assembling, troubleshooting, and maintaining computer systems, along with understanding network configurations and protocols.

Completed Intermediate education with a focus on Pre-Engineering subjects. This involved studying core scientific principles and mathematical concepts relevant to engineering disciplines.

Obtained a Bachelor's Degree in Information Technology, gaining foundational knowledge in IT systems and applications. Focused on practical skills relevant to the IT industry.