Open to opportunities

Syed Muhammad Hasnain

@hasnain

Message

Experienced Customer Service Representative seeking new challenges.

Pakistan

Message

Greetings,

I am Syed Hasnain, a seasoned professional in the dynamic contact center landscape with over 2 years of expertise. My journey is a tapestry of milestones reflecting my dedication and competence.

My career is defined by customer-centric successes. My role as a Customer Support Executive at Ibex Global for more than a year allowed me to be an integral part of the Walmart campaign. This exposure immersed me in the world of customer interactions, honing my prowess in tailored solutions and cultivating satisfaction.

As an Account Manager at Cycarts, I strategically managed client relationships for a year. My horizon expanded further as a Sales Representative (Hybrid Mode) at VOG BPO for over six months.

As I navigate this dynamic landscape, I am propelled by the aspiration to seek fresh avenues where I can apply my honed skills and amplify my impact. I envision our paths aligning harmoniously, contributing significantly to your team's journey.

Experience

Customer Support Executive

Ibex. Global ( WALMART )

Aug 2022 - Sep 2023 (1 year 1 month)

Provided excellent customer service by efficiently resolving issues and responding to inquiries. Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills. Assistance to customers, paying attention to special needs or wants. Clarified customer issues and determined root cause of problems to resolve product or service complaints. Participat

Customer Service Representative

Cycarts

Jul 2021 - Aug 2022 (1 year 1 month)

Result-driven professional with a year of experience as an Account Manager at Cycarts. Seeking a role where I can leverage my expertise in client relationship management, strategic planning, and account growth to contribute to a dynamic team. Eager to apply my proven track record of nurturing client partnerships and achieving goals, to drive positive outcomes and support the continued success of a

Customer Sales Representative

Feb 2021 - Aug 2021 (6 months)

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Presented professional image consistent with company's brand values. Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing. Provided information on company overrings to promote products and services to customers.