Harvinder Singh
@harvindersingh6
Customer support professional at Augtech Nextwealth who handled customer inquiries across calls, chats, and email.
IndiaWhat I'm looking for
At Augtech Nextwealth, I handled and resolved customer inquiries through calls, chats, and emails, and provided step-by-step guidance on technical issues. I also maintained customer records using CRM tools.
At Livspace, I handled incoming inquiries, guided customers through product and project questions, and followed up with internal teams. I'm seeking a work-from-home Customer Support role where I can contribute to customer satisfaction and service excellence.
Experience
Work history, roles, and key accomplishments
Pre-Sales
Livspace
Jan 2024 - Feb 2026 (2 years 1 month)
Handled incoming customer enquiries, guided customers through initial queries, and maintained follow-ups to ensure smooth communication. Addressed concerns and contributed to business targets with a customer-focused approach.
Handled customer enquiries via calls and digital channels, provided vehicle information, and maintained follow-ups. Converted qualified enquiries into sales while ensuring a positive customer experience.
KIA Experienced Consultants
KIA MOTORS INDIA
Jan 2020 - Dec 2022 (2 years 11 months)
Handled customer enquiries, provided product information and recommendations, and assisted throughout the buying process. Maintained follow-ups and built strong customer relationships to achieve sales objectives.
Customer Support Executive
Augtech Nextwealth
Jan 2019 - Dec 2020 (1 year 11 months)
Managed and resolved customer inquiries via calls, chats, and emails, and provided support using CRM tools. Assisted with technical troubleshooting and contributed to team efficiency.
Education
Degrees, certifications, and relevant coursework
Pt. Ravishankar Shukla University
Bachelor of Commerce, Commerce
2012 - 2015
Bachelor of Commerce degree from Pt. Ravishankar Shukla University, completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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