Open to opportunities

Harshal Pillay

@harshalpillay

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Results-driven Customer Success Manager

India

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What I'm looking for

Seeking a challenging role to leverage my expertise in customer success, account management, and team leadership to maximize customer satisfaction, revenue growth, and long-term client partnerships.

As a seasoned Customer Success Manager, I have a proven track record of delivering exceptional customer experiences and driving customer retention. With expertise in account management, strategic planning, and team leadership, I am dedicated to maximizing customer satisfaction, revenue growth, and long-term client partnerships.

Throughout my career, I have developed strong communication and interpersonal skills, allowing me to effectively engage with clients, understand their requirements, and address concerns. My adaptability and problem-solving skills have enabled me to navigate complex challenges and ensure successful project delivery.

I am passionate about building strong and lasting relationships with clients, fostering trust, and becoming a trusted advisor. With a strong background in customer success, account management, and team leadership, I am confident in my ability to drive business growth and achieve exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Freelance Market research and Data Analyst

Current

Self Employed

Jan 2022 - Present (3 years 5 months)

Providing consultancy for Aquaculture companies, making project reports, cost analysis, and other requirements.

Project Analysis Consulting

Self employed & Entrepreneur

Aquaponic and Fish farming

Jan 2017 - Jan 2022 (5 years)

Developed and managed own project in Aquaponic and Fish farming, acquiring expertise in project management, people management, vendor Management and creating project reports.

Project Management People Management Vendor Management Reporting