@harrietuser2
Customer support agent at Teleperformance, supporting Mercedes roadside assistance and Samsung e-commerce before moderating TikTok UK content.
IsraelAt Teleperformance Greece and Portugal, I provided roadside assistance for Mercedes vehicles before transitioning to an e-commerce client, Samsung. After transferring to the Portugal office, I worked as an online content moderator for TikTok UK.
At Metropolia Motorsport, I was a materials expert helping redesign a vehicle for improved driving safety in the E-formula class. My bachelor's thesis for the project focused on optimizing vehicle side-collision panels.
Work history, roles, and key accomplishments
Teleperformance
Jan 2023 - Jan 2026 (2 years 11 months)
Provided roadside assistance for Mercedes vehicles, later transitioned to e-commerce client Samsung, and then worked as online content moderator for TikTok UK.
Sector Alarm
Nov 2022 - Dec 2022 (1 month)
Handled B2C direct marketing of safety devices.
Securitas Events
Jan 2021 - Dec 2022 (1 year 11 months)
Worked as a security officer in public and private events with varied duties.
Metropolia Motorsport
Oct 2017 - Feb 2018 (4 months)
Redesigned the vehicle with higher driving safety for E-formula class team and made final thesis on optimization of vehicle side collision panels.
Israel
Volunteered in hostel and different organizations, with main duties including cleaning rooms, common spaces, and full apartments.
Degrees, certifications, and relevant coursework
Engineer, Material Technology
Engineer in material- & security guard training. Bachelor's thesis in vehicle collision safety, mark 4/5.
Security Officer Training, Security
Security guard training at TAKK, Tampere, Finland.
Upper Secondary School Diploma, General Studies
Grade: 8.47
Upper secondary school with average 8.47 and matriculation examination B. Diploma in formation of Galaxy clusters.
Software and tools used professionally
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Greece
Portugal
Finland