HAHarold Lyndl Adalia
@haroldlyndladalia
Experienced IT professional with over 14 years in system administration.
PhilippinesWhat I'm looking for
I am a self-motivated and organized IT professional with over 14 years of experience providing thorough and skillful support to diverse clients. My expertise lies in planning, analysis, and implementation of solutions that support business objectives. I excel at coordinating tasks to accomplish projects timely and creatively.
Throughout my career, I have successfully reduced IT maintenance costs and improved server infrastructure through effective migration strategies. I have implemented incident tracking systems for support tickets, enabling faster problem identification and resolution. My hands-on experience includes performing QA testing for bug fixes and feature requests, ensuring timely production releases.
My strong communication and collaboration skills have allowed me to establish long-term, positive relationships with clients and co-workers. I am dedicated to creating and organizing documentation for standard operating procedures to support consistency and efficiency within support teams.
Experience
Work history, roles, and key accomplishments
System Administrator / Service Desk
I.M.T.G.
May 2013 - Present (12 years 1 month)
Reduced IT maintenance costs by continuously reviewing server hosting expenses and successfully rebuilding server infrastructure through server and application migration across cloud hosting providers, ensuring service continuity and improvements. Implemented an incident tracking system for support tickets to enable faster problem identification and resolution, and performed QA testing for bug fix
System Administrator
D. M. Consunji Inc.
Dec 2010 - Present (14 years 6 months)
Managed Windows and Linux based servers, investigating and resolving issues while providing detailed reports to the team. Designed and implemented processes and procedures for automated regular MS SQL and VM backup using Symantec Backup Exec software, and information security using McAfee ePO and Cisco IronPort e-mail security. Administered SAP system, particularly in creating and managing roles b
Systems Engineer
Microbase Inc.
Jul 2009 - Present (15 years 11 months)
Provided remote and on-site technical support to domestic customers for Linux based applications and network security products. Performed thorough testing on products, conducted proof of concept to customers, and implemented solutions based on requirements. Designed and implemented an e-mail security solution using Cisco IronPort appliance for the flag carrier of the Philippines, Philippine Airlin
Education
Degrees, certifications, and relevant coursework
Mapua Institute of Technology
Bachelor of Science, Information Technology
Studied Information Technology at Mapua Institute of Technology. The curriculum focused on providing a comprehensive understanding of IT principles and applications.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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