Mary Faith Arca
@maryfaitharca
IT specialist with expertise in cloud services and asset management.
PhilippinesWhat I'm looking for
I am an IT specialist with extensive experience in managing IT infrastructures and cloud services. My expertise lies in Microsoft 365 and Azure Cloud Services, where I have successfully implemented automation processes that significantly reduced server downtime and deployment times. I pride myself on being a strong communicator and a passionate advocate for technology and continuous improvement.
Throughout my career, I have managed complex IT environments, ensuring system reliability and operational continuity. I have successfully migrated over 300 devices to Windows Autopilot and Intune, enhancing asset management accuracy by 70%. My commitment to excellence is reflected in my ability to provide senior-level support and troubleshoot critical system outages efficiently.
I am dedicated to fostering a collaborative work environment and continuously seek opportunities for professional growth. I believe in leveraging technology to drive efficiency and improve business processes, and I am excited about the prospect of contributing my skills to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Cloud Administrator Engineer
Outstaffer.com
Improved monitoring processes and regular maintenance checks that reduced server downtime. Managed a significant deployment pipeline using Powershell, reducing deployment time from hours to minutes.
IT DBA
Pacific Data Resources Inc.
Responsible for server installation on HP Proliant and Dell Server 2012 R2 platform. Delivered innovative solutions with Microsoft Office 365 cloud platform, including SharePoint online and Exchange online.
IT Specialist
Action.Able Inc
Accountable for hardware acquisition and installed/configured Cisco devices. Provided Local Area Network support for multiple offices and led projects to reduce manual effort through automation.
Cash Management Officer
Unionbank of the Philippines
Analyzed cash flow mechanisms and prepared monthly variance reports. Handled daily wire payments for payroll and expenses, ensuring timely payment and resolving related issues.
Customer Service Representative
Phi
Aided customers with flight reservations, itinerary changes, and baggage concerns. Resolved issues with delayed/canceled flights and provided professional customer service.
Education
Degrees, certifications, and relevant coursework
CUCentral Philippine University
Bachelor of Science, System Administration
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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