Looking for a job

Saxon Manangan

@saxonmanangan

IT Manager at Call Best Outsourcing Services who redesigned enterprise networks and managed LAN, WAN, and PSTN projects.

Philippines

Message

At Call Best Outsourcing Services Inc., I oversaw the MIS Department and Data Networks, configured server systems, and managed LAN, WAN, and PSTN projects. I also completed an end-to-end network redesign from a flat L2/L3 backbone to a Core-Distribution-Access layout.

At MCVO Talent Outsourcing Services, OPC, I supported employees with IT requests, Microsoft 365 and Google Workspace, and remote desktop and cloud systems. I also handled account access and equipment for onboarding and offboarding.

Earlier, I administered networks and systems across organizations including I-Zone Technologies Inc. and Pacific Contact Systems Inc. My work included Linux and Windows Server administration, Cisco networking, disaster recovery documentation, and a VOIP PBX migration to Asterisk.

Experience

Work history, roles, and key accomplishments

Network & System Specialist / Team Lead

MCVO Talent Outsourcing Services, OPC

May 2022 - Jul 2026 (4 years 2 months)

Managed IT support tickets and provided technical assistance for hardware, software, and connectivity issues. Administered Microsoft 365 and Google Workspace accounts, supported remote desktop environments, and handled employee onboarding and offboarding.

IT Support Ticket Management Microsoft 365 Google Workspace Microsoft Entra ID Azure Microsoft W365 Cloud PC TeamViewer Any Desk ScreenConnect Gotomypc Snipe IT Zoho Ticketing System CompTIA Security+Disaster Recovery Business Continuity Crisis Management

I.T. Manager / Data Networks

Call Best Outsourcing Services Inc.

Jan 2011 - Dec 2021 (10 years 11 months)

Oversaw the MIS Department and Data Networks, including server configuration, network redesign, and administration of enterprise applications. Managed LAN, WAN, and PSTN projects and personnel.

Cisco UCS Dell Nagios Trend Micro OfficeScan Linux Pix Firewall Windows Server 2008 2012 MDaemon LAN WAN PSTN Disaster Recovery

Network Administrator

Emberay Development & Holdings Inc.

Sep 2008 - Dec 2010 (2 years 3 months)

Administered and configured the company's network, including installation, maintenance, and upgrade of servers and network-related tasks. Led network redesign and deployment of enterprise applications.

Network Administration Cisco Linux Nagios Trend Micro OfficeScan Pix Firewall LAN WAN PSTN Disaster Recovery

Network Administrator / Sr. Technical Engr.

I-Zone Technologies Inc.

May 2008 - Aug 2008 (3 months)

Administered and configured the company's network, including CentOS Linux server administration and Cisco firewall/switch management. Built a disaster recovery center and monitored ticketing systems.

CentOS Linux Squid DNS DHCP Webmail Nagios Trend Micro OfficeScan Cisco Secure Firewalls Cisco Switch Disaster Recovery Cerberus Online Ticketing

Systems Administrator

Pacific Contact Systems Inc.

Oct 2005 - May 2008 (2 years 7 months)

Administered and maintained the company's network and systems, including Linux CentOS server administration and VoIP PBX migration. Managed Cisco equipment and provided IT consulting for a BPO.

CentOS Squid DNS DHCP Qmail Asterisk Cisco Switch Cisco Routers Quintum Redfone Microsoft SQL Server CMS Paragon Predictive Dialing

Data Network Engineer II

Qinteraction Philippines Inc.

May 2000 - May 2004 (4 years)

Administered Windows 2000 Active Directory servers and managed email, firewall, remote access, and proxy servers. Worked with cross-functional teams and ensured server backups and monitoring.