harjot dhodi
@harjotdhodi
Principal technical writer crafting API documentation and docs-as-code, now building AI writing tools for compliant enterprise teams.
What I'm looking for
I’m a Principal Technical Writer with 20+ years across Life Sciences, SaaS, and Healthcare, specializing in API documentation, docs-as-code pipelines, and AI-augmented content workflows. I’ve consistently delivered documentation at scale—12+ patch release cycles and 40+ eLearning titles (9 English, 7 Japanese)—while collaborating across India, US, UK, Canada, Romania, and China.
In my current role as Founder/Operator of Scriptorium Lab Services, I design and build production AI writing tools, including Review AI 2.0, MathSolver AI 2.0, XML Validator 1.0, and Structura AI 2.0 with evidence traceability and regulatory compliance built in. I also bring a governance-first mindset—centralized documentation governance, version control, and HIPAA-aligned processes—so teams can publish faster with higher confidence.
Experience
Work history, roles, and key accomplishments
Principal Technical Writer / GM
Scriptorium Lab Services
Oct 2025 - Present (9 months)
Founded and operates an AI-augmented content studio delivering technical writing, content marketing, and editorial services. Designed and launched multiple production AI writing applications and performed UAE PDPL compliance documentation for related tools.
Documentation Specialist
Recovery Centers of America
May 2023 - Jul 2025 (2 years 2 months)
Partnered with IT and PMO teams to build a documentation suite including policies, runbooks, FAQs, workflow diagrams, and training materials. Established documentation governance and maintained HIPAA compliance across documentation artifacts.
Document Engineering Manager
Comm100
Jun 2020 - Apr 2023 (2 years 10 months)
Built and maintained an end-to-end knowledge base for multiple Comm100 platforms to reduce support ticket volume via self-service content. Developed online help and produced documentation across product lines while integrating Agile ceremonies into documentation workflows.
Developed online help content for the PathWave Foundation 2020 release in collaboration with subject matter experts for validation and accuracy review. Used Confluence and Slack to coordinate reviews.
Curriculum Developer & Technical Writer
BirdEye
Jun 2018 - Mar 2019 (9 months)
Revamped a legacy webinar library into a micro-learning video series, managing end-to-end production including storyboarding, design, development, voice-over, and LMS publishing. Created and published Knowledge Base articles for the BirdEye platform user base.
Delivered 40+ eLearning courses and short videos across safety, clinical, and healthcare portfolios in English and Japanese. Coordinated translation/localization and administered LMS activities for training and support.
Revamped a legacy product documentation suite to Oracle style and standards and remodeled the online help system for improved navigability. Authored release notes and known issues for 12+ patch releases and updated data release and installation instructions on scheduled timelines.
Delivered product documentation for 10+ major release cycles for financial services and other verticals. Managed a small team of writers, coordinated with US and India stakeholders, and produced consolidated weekly status reports for client review.
Technical Writer
Mantas
Jun 2005 - Nov 2005 (5 months)
Worked as a Technical Writer at Mantas from June 2005 to November 2005.
Technical Writer
Binary Semantics / Keane Worldzen, Maruti Udyog Ltd.
Dec 2004 - Jun 2005 (6 months)
Worked as a Technical Writer across Binary Semantics / Keane Worldzen and Maruti Udyog Ltd. from December 2004 to June 2005.
Technical Executive
ITL Education Solutions / Vikas Publishing, Pearson Educatio
Jan 2004 - Dec 2004 (11 months)
Worked as a Technical Executive across ITL Education Solutions / Vikas Publishing and Pearson Education from January 2004 to December 2004, contributing to two published textbooks.
Customer Support Executive
Synergy Software
Sep 2003 - Jan 2004 (4 months)
Worked as a Customer Support Executive at Synergy Software from September 2003 to January 2004.
Education
Degrees, certifications, and relevant coursework
Madurai Kamaraj University
Master of Computer Application
Grade: First Division
Completed a Master of Computer Application (MCA) with First Division from Madurai Kamaraj University.
University of Delhi
Bachelor of Science
Grade: First Division
Completed a Bachelor of Science (B.Sc.) with First Division from the University of Delhi.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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