hrushikesh bitkar
@hrushikeshbitkar
Lead technical writer with 14+ years creating UI text, in-app guidance, and enterprise product documentation that ships on time.
IndiaWhat I'm looking for
I’m a seasoned Technical Writer and documentation leader with 14+ years of experience creating UI text, in-app guidance, and task-based product documentation for enterprise cybersecurity, fintech, and AI/ML environments. I work closely with Engineering, Product Management, QA, Support, and Developer Advocacy to plan documentation projects, anticipate user-assistance needs, and deliver release-ready content in sync with Agile/Scrum delivery.
In my current role, I plan and deliver user-assistance and documentation for the Enterprise TruRisk Platform, translating complex cybersecurity and networking concepts into clear, task-based guidance for security analysts and administrators. I also mentor and review junior writers, define information architecture and documentation standards across the portfolio, and contribute to sprint planning, feature reviews, and release-readiness to scope deliverables early—while maintaining consistent style and technical accuracy.
Experience
Work history, roles, and key accomplishments
Plans and delivers user-assistance and documentation projects for the Enterprise TruRisk Platform, working with Product Management, Engineering, QA, and Release Management to meet release commitments. Develops release notes and in-product help, and mentors junior writers while maintaining documentation standards and information architecture.
Introduced GenAI-assisted writing tools into the documentation workflow, reducing content production time while maintaining quality and style standards. Planned documentation deliverables with Product, Engineering, and QA, and developed user guides and release documentation for an AI-driven expense and spend-management platform.
Lead Technical Writer
AuthMind
Jan 2024 - Sep 2024 (8 months)
Owned documentation for an ITDR (Identity Threat Detection & Response) platform, translating detection and response workflows into content for administrators and analysts. Served as the documentation point of contact between Engineering and Product, producing release notes, configuration guides, and deployment documentation.
Leader of Documentation & eLearning
WhizAI
May 2020 - Jan 2024 (3 years 8 months)
Led documentation and training-content strategy for an AI-powered BI platform serving global life sciences clients with regulated-industry compliance needs. Managed a team of writers, launched a Canvas LMS platform, delivered live training sessions, and partnered on technical whitepapers and training materials.
Senior Technical Writer
Various Companies
Mar 2012 - May 2020 (8 years 2 months)
Held multiple technical writing roles, progressing from Technical Writer to Senior Technical Writer and Module Lead across fintech and healthcare technology domains. Focused on compliance-driven documentation, enterprise integration documentation for ALM/PLM systems, and single-sourcing/multi-output publishing in regulated environments.
Education
Degrees, certifications, and relevant coursework
Google AI Professional Certificate, Artificial Intelligence
In progress: Google AI Professional Certificate.
Google Cybersecurity Professional Certificate, Cybersecurity
In progress: Google Cybersecurity Professional Certificate.
University of California San Diego
Introduction to UX Design (Coursera course), UX Design
Studied the Introduction to UX Design course via Coursera offered by the University of California San Diego.
Coursera
UX Fundamentals (Coursera course), Human-Centered Design
Studied Human-Centered Design: UX Fundamentals via Coursera.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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