Hardeep Singh
@hardeepsingh4
I drive process and operations excellence through analytics, collections, and stakeholder management.
What I'm looking for
I’m a process-focused professional seeking “Senior level assignments in Operations Management/Process Management with a leading organisation.” My background combines hands-on collections and account receivables work with operational leadership—strengthening performance through structured process execution and clear communication.
In my “GENPACT POST - Process Developer (AR),” I worked as a “Collections Analyst, B2B Collections,” where analytical thinking and disciplined follow-through were central to results. Earlier, at “CEX(Complete Entertainment Exchange),” I managed “Retail sales and Complete store Management,” building coordination, leadership, and customer-facing effectiveness; and as “Self Employed” / “Owner / Business Partner” at Sahni Medical, I managed real-world operations with a strong commitment to execution. I’m “target oriented,” bring “good analytical skills and data analysis skills,” and support outcomes with “Leadership skills” and strong “verbal and written communication,” backed by tools like “MS office” and “SAP (Account Receivables).”
Experience
Work history, roles, and key accomplishments
Owner / Business Partner
Sahni Medical
Nov 2021 - Present (4 years 6 months)
Owned and managed day-to-day operations as a business partner, overseeing store/workflow responsibilities and service delivery.
Collections Analyst (AR)
Genpact
Sep 2016 - Oct 2017 (1 year 1 month)
Worked as a Process Developer (AR) handling B2B collections within the collections/accounts receivable process.
Store Manager / Sales Associate
Cex (Complete Entertainment Exchange)
Oct 2012 - Jan 2016 (3 years 3 months)
Handled retail sales and managed end-to-end store operations, supporting day-to-day business activities and customer interactions.
Customer Contact Executive
Aryan Global Services
May 2011 - Jul 2012 (1 year 2 months)
Performed outbound calling for an Australian campaign and handled customer contact tasks as part of the CCE role.
Education
Degrees, certifications, and relevant coursework
MJP Rohilkhand University
Master of Arts (M.A.) in Economics, Economics
2017 -
Completed a postgraduate degree (M.A.) in Economics from MJP Rohilkhand University in 2017.
MJP Rohilkhand University
Bachelor's Degree in Commerce, Commerce
2014 -
Completed a Bachelor’s degree in Commerce from MJP Rohilkhand University in 2014.
Bishop Conrad Sr. Sec School
Intermediate (Commerce with Mathematics), Commerce with Mathematics
2011 -
Completed Intermediate (Commerce with Mathematics) at Bishop Conrad Sr. Sec School in 2011.
Bishop Conrad Sr. Sec School
Matriculation, Commerce
2009 -
Completed matriculation at Bishop Conrad Sr. Sec School in 2009.
Availability
Location
Authorized to work in
Job categories
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