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Hannington Omollo

@hanningtonomollo1

I build trusted client and partner relationships through clear communication, follow-through, and practical problem-solving.

Kenya

Message

What I'm looking for

I'm looking for a client relations, customer support, partnership, or stakeholder engagement role where I can build trusted relationships, resolve concerns, coordinate follow-through, and support mission-driven teams across distributed environments.

I've coordinated client, community, donor, and partner relationships across Kericho County Government, Midrift Hurinet, Youth Action Movement, and the Right Here Right Now Kenya Platform. My work turns enquiries, concerns, and strategic discussions into clear actions, consistent follow-up, and practical solutions.

I've strengthened partnership engagement by 35%, supported relationships with more than 10 funding organisations, coordinated outreach reaching over 1,800 people, and managed reporting and financial tracking for funds exceeding KES 2.9 million. I use Salesforce, Zendesk, Microsoft 365, Google Workspace, Slack, Teams, and Zoom to support customers and distributed teams.

Experience

Work history, roles, and key accomplishments

Current

Client Relations & Stakeholder Engagement Officer

Current

Kericho County Government

Dec 2022 - Present (3 years 9 months)

Coordinated a 10-person team and achieved 100% completion of assigned data collection work within deadlines. Raised data accuracy by 15% and reduced recorded errors by 10% through structured validation and corrective measures.

Data Collection Data Validation Reporting Team Coordination Training Process Improvement Workflow Optimization

Current

Community & Partner Relations Coordinator

Current

Midrift Hurinet (Human Rights Network)

Jan 2022 - Present (4 years 8 months)

Coordinates community and partner engagement for youth leadership, peacebuilding, sport, and cohesion initiatives. Led stakeholder engagement for community sports initiatives benefiting more than 300 young people.

Community Engagement Stakeholder Relations Partnership Coordination Communication Skills Event Coordination Youth Programs

Partner Relations & Programme Support Officer

Youth Action Movement, Right Here Right Now Kenya Platform

Jan 2017 - Jan 2021 (4 years)

Supported funding partnerships, donor communication, budgeting, and accountability for youth-focused programmes. Secured funding relationships with more than 10 organisations and managed funds exceeding KES 2.9 million.

Donor Relations Budgeting Financial Tracking Reporting Stakeholder Communication Programme Support

Client Relations & Partnership Coordinator

Right Here Right Now Kenya Platform

Jan 2018 - Jan 2019 (1 year)

Managed relationship communication, issue resolution, and service continuity across a multi-organisation client and partner network. Facilitated conflict resolution and coordinated strategic agendas for global platforms.

Stakeholder Management Communication Skills Conflict Resolution Coordination Follow up Strategic Planning