Bruce Kimutai
@brucekimutai
I improve client satisfaction, retention, and service delivery through responsive support and efficient operations.
KenyaWhat I'm looking for
I've managed client portfolios of 200+ accounts at Study Link Group International, increasing successful international placements by 25% and customer satisfaction and referrals by 20%.
Across Waithira Kamiti & Co. Advocates and Namiinda & Company Advocates, I handled high-volume client communications, maintained a 95% satisfaction rating, improved document workflows, and introduced digital client and case tracking.
As Project Lead with Journey House Actions, I led 15 international volunteers, reduced turnaround time by 20%, and increased stakeholder engagement by 30%. My Diploma in Law strengthens my approach to persuasive communication, escalation management, and contractual accuracy.
Experience
Work history, roles, and key accomplishments
Vice Chair (Elected)
ICCK Eagles Football Club
Jan 2025 - Present (1 year 8 months)
Spearheaded strategic client and stakeholder engagement initiatives to align organizational operations with commercial goals. Implemented standardized communication protocols that improved operational agility and member satisfaction.
Education
Degrees, certifications, and relevant coursework
Kenya School of Law
Diploma in Law, Law
Graduated with a Diploma in Law in July 2021.
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Bruce?
You can contact Bruce and 90k+ other talented remote workers on Himalayas.
Message BruceGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
