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Josias Reyes Bello

@josiasreyesbello

Recruitment Manager at TELEPERFORMANCE who cut cost per hire by 59.1% using process optimization and AI-enabled recruitment solutions.

Dominican Republic

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Talent Acquisition and Recruitment Operations Leader with progressive experience in high-volume recruitment, regional operations, team leadership, and AI-driven process optimization. Currently leading a team of 35+ recruitment professionals supporting operations across multiple countries in the region, delivering 170+ hires per week and scaling to 200 hires weekly during peak periods. Proven track record of exceeding annual recruitment targets by 110% or more for over three consecutive years, alongside continuous operational improvement. Successfully reduced cost per hire from USD 550 to USD 225 within one year—a 59.1% reduction—through the implementation of AI-enabled tools and recruitment process improvements. Experienced in operational performance management, KPI-driven decision-making, process optimization, and scalable talent acquisition operations.

CORE COMPETENCIES

* Talent Acquisition Strategy & Recruitment Operations

* High-Volume Recruitment & Workforce Scaling

* Regional Recruitment Operations

* AI-Enabled Recruitment Transformation

* Recruitment Cost Optimization & Financial Efficiency

* KPI Management & Performance Improvement

* Team Leadership & Talent Development

* Process Optimization & Continuous Improvement

* Data-Driven Decision-Making

* Stakeholder & Business Partnership

Experience

Work history, roles, and key accomplishments

Recruitment manager

Teleperformance

Jan 2024 - Nov 2026 (2 years 10 months)

Talent Acquisition and Recruitment Operations Leader with progressive experience in high-volume recruitment, regional operations, team leadership, and AI-driven process optimization.

Excel Project Management CRM Sales English

Customer Service Talent Acquisition Recruitment Operations Team Leadership Process Optimization AI Implementation KPI Management Cost Reduction Data Analysis Power BI ATS Oracle

Recruitment coordinator

Teleperformance

Jan 2023 - Jan 2024 (1 year)

Coordinate end-to-end recruitment processes, manage candidate sourcing and screening, schedule interviews, oversee ATS platforms, collaborate with hiring managers, monitor recruitment KPIs, and ensure timely hiring and a positive candidate experience.

Selection Coordinator

Teleperformance

Dec 2021 - Dec 2023 (2 years)

Coordinated end-to-end candidate selection activities to support timely hiring decisions and alignment with organizational requirements. Supported recruitment execution and selection processes, emphasizing operational efficiency and candidate assessment quality.

Candidate Selection

Recruitment coordination

Operational Efficiency Candidate Assessments

Selection Specialist

Teleperformance

Jan 2022 - Jan 2023 (1 year)

Manage talent acquisition processes, source and attract qualified candidates, conduct interviews and assessments, evaluate candidate competencies, coordinate selection processes, maintain ATS records, and ensure the hiring of top talent aligned with organizational needs.

Interviewing Candidate Assessments High Volume Recruitment Selection Excel CRM Sales English

Telerecruiter

Teleperformance

Sep 2018 - Nov 2019 (1 year 2 months)

Developed and maintained candidate pipelines through proactive outreach and telephone-based candidate engagement. Supported recruitment demand by identifying and engaging qualified applicants.

Candidate Sourcing

Telephone Screening

Pipeline Management Recruitment

Education

Degrees, certifications, and relevant coursework

UTEL University

Degree, Organizational Psychology

2026 -

Pursuing a degree in Organizational Psychology, currently ongoing.

Teleperformance University

Yellow Belt, Lean Six Sigma

2024 - 2024

Completed Lean Six Sigma Yellow Belt certification.

UTEL

Organizational Psychology, Psychology

2026 -

Grade: 3.9

Activities and societies: Apply organizational psychology principles to optimize talent acquisition, employee performance, and organizational development. Conduct behavioral assessments, support recruitment and selection processes, identify talent needs, develop employee engagement strategies, and contribute to workforce planning, leadership development, and a positive organizational culture.

Apply organizational psychology principles to optimize talent acquisition, employee performance, and organizational development. Conduct behavioral assessments, support recruitment and selection processes, identify talent needs, develop employee engagement strategies, and contribute to workforce planning, leadership development, and a positive organizational culture.