hanna michaelkovich

I am a dedicated Customer Service Specialist with a proven track record of prioritizing tasks and thriving in fast-paced environments. My experience spans various roles, including Substitute Teacher and Spa Consultant, where I have honed my ability to handle escalated customer issues effectively. I am known for my adaptability and commitment to achieving both personal and business goals.

In my current role as a Substitute Teacher at Warren Middle School, I provide instruction and guidance to students, ensuring a smooth learning experience in the absence of regular teachers. I collaborate with fellow educators to implement lesson plans and manage classroom dynamics, fostering an environment conducive to student success. My previous experience as a Spa Consultant at Planet Beach Spa allowed me to manage daily operations, supervise staff, and respond to customer inquiries, further enhancing my customer service skills.

Additionally, my role as a Social Media Coordinator at Dickey's BBQ involved creating content calendars and managing interactions on social media platforms, showcasing my ability to adapt to new trends and technologies. I am passionate about delivering exceptional service and continuously seeking opportunities for growth and improvement in my career.