Holland Lake
@hollandlake
Dynamic professional with experience in education and customer service.
What I'm looking for
I am a dedicated and motivated professional with a strong background in education and customer service. My experience as a substitute teacher has allowed me to create engaging and supportive classroom environments that foster student learning. I take pride in adapting lesson plans to meet the diverse needs of my students, ensuring that each child feels valued and supported. One of my notable achievements includes helping a Spanish-speaking child achieve reading proficiency within just five months, demonstrating my commitment to enhancing communication and learning outcomes.
In addition to my teaching experience, I have worked in various customer service roles, including as a front desk receptionist and a customer service representative. These positions have honed my skills in communication, teamwork, and problem-solving. I thrive in environments where I can interact with others and contribute to a positive atmosphere. Currently, I am pursuing an Associate's degree in Criminal Justice, which reflects my desire to deepen my knowledge and support the development of youth in my community.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Alachua County School Board
Sep 2023 - Nov 2024 (1 year 2 months)
Created an engaging and supportive classroom environment that fostered student learning. Adapted lesson plans to meet diverse student needs and maintained classroom discipline.
Customer Service Representative
Ansafone
Nov 2023 - Feb 2024 (3 months)
Assisted doctor offices with medication refills, pharmacy calls, and appointment setting. Handled SOS emergencies, including dialing 911 when necessary.
Front Desk Receptionist
Bouncers
Sep 2022 - Oct 2023 (1 year 1 month)
Managed front desk operations and provided exceptional customer service, including greeting visitors and handling phone inquiries. Booked parties and assisted with birthday parties and other social events.
Doggy Daycare Assistant
Chelsea and E Pet Care
Aug 2022 - Jul 2023 (11 months)
Assisted with all species of dogs, including bathing, walking, overnight care, and feeding times. Worked with all dogs regardless of size or breed.
Guest Services Assistant
Skate Station
Dec 2022 - Apr 2023 (4 months)
Assisted guests with skate rentals and maintained a clean facility. Worked with parties and special events, including cooking and preparing food.
Education
Degrees, certifications, and relevant coursework
Hillsborough Community College
Associate in Science, Criminal Justice
2025 -
Currently pursuing an Associate in Science in Criminal Justice, focusing on deepening knowledge and understanding of the legal system. This program aims to provide a strong foundation for future career development in the field.
Alachua ESchool
High School Diploma, General Studies
2019 - 2023
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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