At STM TOURS LLC, I provided day-to-day executive and personal support to the CEO, managing administrative and operational tasks. I coordinated travel arrangements, visa applications, hotel and flight bookings, meetings, correspondence, and follow-ups.
I also handled recruitment for the Philippines team, including CV screening, candidate shortlisting, interview scheduling, and conducting interviews. I liaised with hotels, travel partners, suppliers, and other contacts to keep coordination running smoothly.
At D2D Dashboard, I conducted outbound calls to verify customer orders and confirm transaction details. I also maintained digital records, completed data scrubbing, and generated operational reports.
My experience also includes customer support at KeyNest, front desk and hotel operations at Demidoff Hotel Milano & Hotel 26, and administrative support at CAF UNSIC. I’ve worked with booking platforms, customer inquiries, reservations, and administrative documentation.
