Hang User
@hanguser1
Senior AI data and growth operations professional turning data into revenue through conversion optimization and AI safety improvements.
What I'm looking for
I’m a growth and operations professional with 7+ years driving paid conversion and content performance for B2B2C digital platforms. I’ve owned the full ops stack—from product iteration and funnel optimization to partner segmentation and category P&L—turning underperforming assets into revenue and helping cold-start products scale.
In my current role as an AI Data Analyst at Telus Digital, I’ve improved model accuracy and CoT reasoning consistency using RLHF/SFT and high-fidelity Golden Datasets. I also optimized red teaming and data-backflow strategies to mitigate policy risks, strengthening Content Safety and reducing violations, with compliance rising from 82% to 95%.
Experience
Work history, roles, and key accomplishments
AI Data Analyst
Telus Digital
Jan 2025 - Feb 2026 (1 year 1 month)
Improved generative AI model accuracy and chain-of-thought consistency using RLHF/SFT and high-fidelity golden datasets. Optimized red teaming and data-backflow to reduce policy violations, raising compliance from 82% to 95%.
Product Operations & Growth
588ku.com
Dec 2020 - Apr 2023 (2 years 4 months)
Owned end-to-end content operations for a key category, managing contributor recruitment, QA, production scheduling, and annual revenue/cost performance. Increased paid subscription conversions 96% via A/B-tested landing page and pricing/funnel entry iterations, and revitalized 40% of underperforming assets using taxonomy redesign and 3,000+ partner RFM segmentation.
Digital Product Specialist
TÜV Saarland TEC
Apr 2019 - Nov 2020 (1 year 7 months)
Led a German brand’s APAC market entry, growing web traffic 40% through localized SEO and region-specific content strategy. Redesigned CRM lead scoring to automate sales qualification workflows and lifted post-event satisfaction by 20%, while authoring PRDs for cross-cultural training rollouts.
Digital Growth Lead
51job.com
Sep 2018 - Mar 2019 (6 months)
Managed 12 official social media accounts and published 15–20 original articles monthly, achieving up to 6M views per post. Drove 200% month-over-month follower growth through data-driven content strategy and viral video scripting (10K+ likes/post).
Content Safety & Policy Intern
Baidu.com
Sep 2017 - Jan 2018 (4 months)
Audited and enforced content safety protocols for high-traffic feeds, reviewing 800+ UGC posts daily with 99% accuracy. Developed SOPs and trained 1,000+ creators on platform policies and legal/regulatory requirements.
Education
Degrees, certifications, and relevant coursework
Shenyang Agricultural University
Bachelor of Science, Plant Protection Systems
2014 - 2018
Earned a Bachelor of Science in Plant Protection Systems at Shenyang Agricultural University from 2014 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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