Open to opportunities

Hana Ziad

@hanaziad

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Administrative professional specializing in board governance, compliance, and process improvement.

Canada

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What I'm looking for

I am seeking a role focused on board governance and document management where I can apply process-improvement skills, support compliance, and work in a collaborative, detail-oriented team.

I am an administrative professional with strong experience in board governance, document management, and compliance, delivering measurable process improvements in corporate and academic environments. I have built SharePoint systems and Excel workflows that reduced retrieval time by 40% and sped onboarding by 50% through centralized knowledge management and AI tools.

I bring meticulous attention to detail—preparing board minutes for 20+ quarterly meetings within tight governance deadlines and managing confidential corporate documents with 100% compliance. I also have experience in data annotation and transcription, supporting accessibility and AI training projects with proven accuracy and quality-control improvements.

Experience

Work history, roles, and key accomplishments

Current

Administrative Associate

Current

Maples Group

Apr 2024 - Present (1 year 10 months)

Prepare and finalize minutes for 20+ quarterly board and committee meetings within 48-hour governance deadlines and manage lifecycle of confidential corporate documents to maintain 100% compliance with internal controls and regulatory standards.

Board Governance SharePoint Administration Microsoft Excel Document Management Compliance Process Improvement

Data Language Annotator

TransPerfect

Sep 2023 - Apr 2024 (7 months)

Reviewed and standardized large volumes of contractual and legal text for AI training datasets and implemented Excel-based quality control procedures that reduced annotation errors by 30%.

Data Annotation Quality Assurance Excel AI Training Data Standardization Remote Collaboration

Transcriber

Concordia Accessibility Center

Sep 2022 - Apr 2024 (1 year 7 months)

Delivered real-time transcription for 50+ academic lectures and meetings per semester with 98% accuracy to support accessibility accommodations for students with disabilities.

Real Time Transcription Accessibility Services Academic Support Time Management

Academic Advising Coordinator

Dawson College

Jun 2019 - Jun 2020 (1 year)

Managed a high-volume student helpline and coordinated 300+ advising appointments per semester while routing inquiries using institutional CRM to appropriate departments.

Academic Advising CRM Student Services Appointments