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Christa Chancey

@christachancey

Detail-oriented administrative specialist optimizing processes and documentation accuracy.

Canada
Message

What I'm looking for

I seek a role where I can improve documentation quality and workflows, support cross-functional teams, and contribute to operational efficiency in a collaborative, process-driven environment.

I am an administrative professional with over 10 years of experience supporting directors and multi-department teams through precise documentation, calendar coordination, meeting logistics, travel planning, and process improvement. I bring reliability, strong judgment, and excellent communication skills in both English and intermediate French.

In client-facing and operational roles I have coordinated high volumes of documentation and billing updates, maintained account and confidential records across multiple systems, supported month- and year-end reporting cycles, and drafted internal guidance and templates to standardize practices. As a business owner I developed administrative systems for inventory, invoicing, compliance recordkeeping, and repeatable workflows.

Previously I coordinated complex scheduling and documentation for surgical teams, supported accreditation and audit processes, and resolved cross-departmental documentation issues to reduce errors and delays. I am proactive, detail-oriented, and focused on improving data quality and operational clarity.

Experience

Work history, roles, and key accomplishments

VO
Current

Customer Support Advisor

Votresite.ca

Jan 2022 - Present (4 years)

Coordinate and process high volumes of client documentation, billing updates, and service requests in French and English while improving data accuracy and supporting month-end reporting cycles.

SI
Current

Business Owner / Operator

SaSaveur, Inc.

Jan 2019 - Present (7 years)

Built and maintained administrative systems for documentation, inventory tracking, invoicing, and compliance while implementing workflow improvements to streamline operations for a francophone client and vendor base.

Education

Degrees, certifications, and relevant coursework

Southern Illinois University Carbondale logoSC

Southern Illinois University Carbondale

Bachelor of Science, Hospitality Management

Completed a Bachelor of Science in Hospitality Management with coursework in business, management, accounting, human resources, and communication.

Tech stack

Software and tools used professionally

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Christa Chancey - Customer Support Advisor - Votresite.ca | Himalayas