Christa Chancey
@christachancey
Detail-oriented administrative specialist optimizing processes and documentation accuracy.
What I'm looking for
I am an administrative professional with over 10 years of experience supporting directors and multi-department teams through precise documentation, calendar coordination, meeting logistics, travel planning, and process improvement. I bring reliability, strong judgment, and excellent communication skills in both English and intermediate French.
In client-facing and operational roles I have coordinated high volumes of documentation and billing updates, maintained account and confidential records across multiple systems, supported month- and year-end reporting cycles, and drafted internal guidance and templates to standardize practices. As a business owner I developed administrative systems for inventory, invoicing, compliance recordkeeping, and repeatable workflows.
Previously I coordinated complex scheduling and documentation for surgical teams, supported accreditation and audit processes, and resolved cross-departmental documentation issues to reduce errors and delays. I am proactive, detail-oriented, and focused on improving data quality and operational clarity.
Experience
Work history, roles, and key accomplishments
Customer Support Advisor
Votresite.ca
Jan 2022 - Present (4 years)
Coordinate and process high volumes of client documentation, billing updates, and service requests in French and English while improving data accuracy and supporting month-end reporting cycles.
Business Owner / Operator
SaSaveur, Inc.
Jan 2019 - Present (7 years)
Built and maintained administrative systems for documentation, inventory tracking, invoicing, and compliance while implementing workflow improvements to streamline operations for a francophone client and vendor base.
Office Coordinator
Southern Illinois Healthcare
Jan 2009 - Dec 2018 (9 years 11 months)
Coordinated multi-step scheduling and documentation workflows for surgical teams, maintained confidential patient records, and supported accreditation and quality-improvement reporting to reduce errors and delays.
Education
Degrees, certifications, and relevant coursework
Southern Illinois University Carbondale
Bachelor of Science, Hospitality Management
Completed a Bachelor of Science in Hospitality Management with coursework in business, management, accounting, human resources, and communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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