Hanatu Abdulazeez
@hanatuabdulazeez
I support customers and remote teams through organized, responsive digital workflows.
What I'm looking for
I've supported customers through email, chat, and digital communication channels, helping with account, product, service, and general support questions.
In freelance and project-based customer support and virtual assistant work, I manage customer information, create and track support tickets, document issues, and escalate complex concerns professionally. I also handle administrative tasks, data entry, research, file organization, customer follow-ups, and calendar coordination.
I'm comfortable using HubSpot, Freshdesk, Intercom, Slack, Microsoft Teams, Google Drive, ClickUp, Asana, Trello, Monday.com, and Zapier to keep support workflows organized and reduce repetitive work.
I'm committed to creating positive customer experiences through clear communication, patience, attention to detail, and reliable remote collaboration.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Freelance
Provided customer support and virtual assistance remotely, handling inquiries, managing tickets, and supporting administrative tasks.
Education
Degrees, certifications, and relevant coursework
Kogi State Polytechnic
Diploma, Science Laboratory Technology
Studied Science Laboratory Technology at Kogi State Polytechnic.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Hanatu?
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