Open to opportunities

Andre Lenoir

@andrelenoir

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I manage email marketing, virtual assistance, and high-volume customer support.

Zimbabwe

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What I'm looking for

I'm looking for a fully remote role where I can manage email, live chat, CRM workflows, and administrative support while delivering accurate, empathetic customer experiences and meeting SLA and CSAT goals.

I've delivered digital customer support across major tech and logistics platforms, including Uber and Turo, managing high-volume email queues, live chat, and customer ticketing systems.

As a self-employed Email Marketing Specialist and Virtual Assistant, I support marketing operations through email campaigns, scheduling, appointment coordination, administrative assistance, and social media communications.

I bring more than a decade of customer support experience focused on fast, empathetic, accurate written communication. I'm experienced in written de-escalation, CRM data entry, structured workflows, and meeting strict SLA and CSAT benchmarks.

I'm comfortable working independently in fully remote teams, using self-discipline, time management, Google Workspace, and autonomous problem-solving to keep work moving.