Open to opportunities

Linus Esther

@linusesther

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Entry-level virtual assistant and customer support specialist delivering professional, customer-first help remotely.

Zimbabwe

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What I'm looking for

I’m looking for full-time or part-time remote opportunities worldwide where I can deliver efficient, professional email and chat support, manage schedules and meetings, and use CRM tools to provide a consistently customer-first experience.

I’m a motivated, detail-oriented entry-level Virtual Assistant and Customer Support Specialist with a strong foundation in digital communication and client-facing support. I’m eager to provide efficient, professional assistance in a remote environment where responsiveness and accuracy matter.

I work confidently across email and chat support, composing and managing client inquiries with professionalism. I’m familiar with CRM workflows using Zendesk and HubSpot to track customer interactions and tickets, and I apply a customer-first mindset to help deliver positive experiences.

I also coordinate schedules and virtual meetings using Google Calendar and Zoom, and I support remote collaboration with Slack and Microsoft Teams. Through self-initiated personal projects and ongoing self-study (Coursera, Udemy, ALX), I’ve built strong written communication, time management, and productivity habits with Google Workspace tools.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Customer Support

Current

Independent

Jan 2024 - Present (2 years 6 months)

Managed personal and family email inquiries, drafting professional responses and keeping inboxes organized. Coordinated schedules and virtual meetings using Google Calendar and Zoom, and practiced customer-support workflows with HubSpot and Zendesk trial tools while maintaining documents and spreadsheets in Google Docs/Sheets.

Email Chat Support Zendesk HubSpot Google Workspace Google Calendar Zoom Slack Microsoft Teams