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Halima Khatoon

@halimakhatoon

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Operations Executive delivering lead generation, data management, and AI-driven process improvements to cut costs.

India

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What I'm looking for

I’m looking for an operations role where I can manage lead generation and data accurately, use AI to improve workflows, coordinate teams, and deliver measurable cost and productivity gains.

I’m a Dynamic Operations Executive with a proven track record at Secure Centric, where I excelled in lead generation and data management. I’m known for staying consistent and accurate, including managing and processing over 2,000 data entries daily.

I’ve coordinated cross-functional teams to streamline processes and improve productivity, and I’m proud of delivering $2000 cost savings through strategic process improvements. I enjoy turning operational details into clear, measurable outcomes.

Beyond operations, I bring hands-on exposure from my time as a Telecaller at Secure Centric, handling approximately 200 outbound calls per day with high-volume telemarketing support using client management software and computer dialing (Orum). I also completed an HR internship at Cei Design Consultancy Pvt Ltd, assisting with job postings and candidate interviews while learning HR software like Pyjama HR.

I’m also adaptable and creative—freelancing as a Graphic Designer in Kolkata with projects like The Kebab Kingdom and Nazaha Abayas, and supporting execution as a Project Management Intern at Foruppo by helping plan, organize, and track projects within timelines and budgets. I bring teamwork, critical thinking, and a continuous-improvement mindset to every role.

Experience

Work history, roles, and key accomplishments

Freelance Graphic Designer

Self-Employed

Apr 2024 - Oct 2025 (1 year 6 months)

Designed logos and marketing posters for premium brand projects including The Kebab Kingdom and Nazaha Abayas. Created brand strategy and supporting branding assets for clients such as Blooms & Baskets, Wise Academy, and AH. Dresses.

Graphic Design Branding & Design Logo Design Posters Brand Strategy Minimalist Branding Canva Copywriting Client Communication

Human Resource Intern

Cei Design Consultancy Pvt Ltd

Jun 2025 - Aug 2025 (2 months)

Supported HR operations by assisting with job postings and interviewing candidates. Helped the team using HR software including Pyjama HR.

PyjamaHR Recruitment support Job Posting Interviewing HR Operations Administrative Support Team Collaboration Process Coordination

Operations Executive

Secure Centric

Nov 2024 - Apr 2025 (5 months)

Generated qualified leads daily and processed 2,000+ data entries per day with high consistency and accuracy. Coordinated cross-functional teams to streamline processes and achieved $2,000 in cost savings.

Lead Generation Data Management Data Entry Process Improvement Cross Functional Collaboration Microsoft Excel Google Sheets

Telecaller

Secure Centric

Jul 2024 - Oct 2024 (3 months)

Handled approximately 200 outbound call requests per day and managed high-volume telemarketing operations. Used client management software and computer dialing (Orum) to support lead outreach.

Outbound Calling Telemarketing Lead Generation Client Management Communication Skills

Project Management Intern

Foruppo

Feb 2024 - Apr 2024 (2 months)

Assisted with planning, organizing, and executing projects within defined timelines and budgets. Participated in team meetings to provide updates and contribute to project improvements.

Project Management Planning Scheduling Budgeting Team Coordination Project Updates Continuous Improvement