Hakim Wiggins

As a seasoned customer support specialist with over 10 years of experience, I have honed my skills in providing exceptional customer service, managing workflows, and leveraging technical expertise to drive results. With a strong background in administrative and customer-facing roles, I excel in fast-paced environments, utilizing my expertise in Microsoft Office, systems administration, and effective communication to deliver high-end customer experiences.

Throughout my career, I have demonstrated my ability to adapt to diverse industries, from logistics and fitness to IT and government. My experience in help desk operations, technical support, and management has equipped me with the skills to identify and resolve issues, manage teams, and drive productivity. I am committed to delivering outstanding customer service, supporting and managing workflows, and driving business growth.

With a strong educational foundation in business administration and management, I have further developed my technical skills through certifications in IT support, security, and cyber foundations. I am a results-driven professional with a passion for leadership, management, and customer service, always seeking opportunities to grow and advance in the industry.