HSHaitham Support
@haithamsupport
Experienced social media manager with a focus on engagement strategies.
Russian FederationWhat I'm looking for
I am a dedicated social media manager with a proven track record of developing successful campaigns that drive engagement and brand awareness. My experience includes managing content calendars and collaborating with marketing teams to align social media strategies with business objectives. I have successfully increased engagement by 25% through innovative content creation and influencer partnerships.
In my previous roles, I have demonstrated strong leadership skills by managing teams and training new franchisees to ensure compliance with policies and procedures. My ability to identify and resolve customer issues has been instrumental in enhancing customer satisfaction and operational efficiency. I am passionate about leveraging technology to improve communication and engagement across various platforms.
Experience
Work history, roles, and key accomplishments
Team Leader
Megapari
Feb 2023 - Nov 2024 (1 year 9 months)
Managed daily operations of the office environment while enhancing student learning through technology. Oversaw team performance and ensured effective communication.
Franchise Manager
Townteam
Oct 2021 - Feb 2023 (1 year 4 months)
Managed a team of over 10 franchisees, ensuring operational efficiency and compliance. Developed training programs and monitored performance to enhance engagement and resolve issues.
Social Media Manager
Townteam
Feb 2020 - Oct 2021 (1 year 8 months)
Led the development of social media campaigns that increased engagement by 25%. Collaborated with marketing teams to implement strategies and managed content calendars for various platforms. Built relationships with influencers to enhance brand awareness.
Team Leader
Walmart
Oct 2017 - Feb 2020 (2 years 4 months)
Assisted customers with product selection and returns while leading a team in chat and call support. Developed scripts and trained team members on client handling and problem-solving.
Education
Degrees, certifications, and relevant coursework
Southwest State University
Bachelor's, Transportation Technology Engineering
2020 - 2025
Grade: Scholarship from the Egyptian Ministry of Higher Education
OHSC
Project Management
2024 - 2024
OHSC
Leadership & Management
2024 - 2024
OHSC
Interpersonal Skills
2024 - 2024
COCoursera
Social Media Marketing
2020 - 2020
Completed a specialization in Social Media Marketing in Practice, focusing on effective strategies for social media engagement and marketing.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Job categories
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