At Williams and Associates Eyecare, I educate patients on lens options, process vision insurance benefits and claims, and support accurate billing while protecting patient confidentiality. I also use product education and relationship-based selling to increase optical sales.
Previously, I managed high-volume legal case files at FABER AND BRAND, LLC, prepared trial materials and attorney correspondence, and monitored filing deadlines across multiple states. As a Shift Lead at Just Love Coffee Cafe, I coordinated team workloads, improved front-of-house efficiency, and maintained service, safety, and operating standards.
