Open to opportunities

Hafeez User

@hafeezuser

Message

I support veterans and students while managing accurate records, benefits processes, inventory, and logistics.

United States

Message

What I'm looking for

I'm looking for a role where I can support people, keep records and processes organized, and build on my customer service, logistics, and information systems experience.

At Veteran Service, I help veterans and their dependents access GI Bill and VA education benefits, answering questions and guiding them through forms and applications.

I keep student records organized and current, and I provide patient, clear support by explaining processes in ways that make sense to each student.

As a Supply Chain Specialist in the United States Marine Corps Reserve, I manage mission-critical inventory, logistics, supply records, and property accountability using GCSS-MC. I match supply with demand and support unit readiness in a high-accountability, compliance-driven environment.

Previously, at Praise HealthCare Inc, I documented medication administration, managed individual budgets for essentials, restocked supplies, and checked in on daily needs and goals.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Assistant

Current

Veteran Service

Aug 2025 - Present (1 year 1 month)

Answer questions and walk veterans and their dependents through accessing GI Bill and other VA education benefits. Provide friendly, patient customer service and keep student records organized and up to date.

Customer Service Client Communication Issue Resolution Active Listening Problem Solving Microsoft Office ServiceNow Zendesk Salesforce Zoho CRM

Current

Supply Chain Specialist

Current

United States Marine Corps Reserve

Aug 2023 - Present (3 years 1 month)

Manage and track inventory and logistics for mission-critical equipment, maintaining 100% accountability and compliance with military supply and audit requirements. Work closely with team members and answer questions under pressure in a high-accountability environment.

Inventory Management Logistics Supply Chain Records Management Operational Security

Certified Medical Technician

Praise HealthCare Inc

May 2023 - Aug 2025 (2 years 3 months)

Ensured medication was given properly and documented every time. Budgeted each individual's money carefully to cover groceries and essentials weekly, and disposed of and restocked worn-out or expired items in individuals' homes.

Documentation Budgeting Customer Service Microsoft Office