Habimana Roger
@habimanaroger
Expert in web and customer services with over 10 years experience.
What I'm looking for
My name is Habimana Roger, and I am an expert in web and customer services with over 10 years of experience in the industry. My specialty lies in web browsing services and customer care, where I have honed my ability to turnaround artwork quickly and efficiently, even on short notice. I possess an exceptional eye for detail and can work independently while taking direction effectively.
Throughout my career, I have worked with notable companies such as Engen Rwanda and Airtel Rwanda. At Engen, I managed web internet services and customer care, while at Airtel, I focused on improving server performance and resolving customer inquiries promptly. My strong interpersonal skills and mastery of sales techniques have contributed to my success in these roles, making me a highly responsible and reliable professional.
Experience
Work history, roles, and key accomplishments
Server Performance Improvement
AIRTEL RWANDA
Apr 2013 - Jan 2021 (7 years 9 months)
Worked with individual servers to enhance performance and promptly addressed customer inquiries and issues for seven years.
Web Services and Customer Care
ENGEN RWANDA
Jan 2010 - Mar 2013 (3 years 2 months)
Managed web internet services and customer care, while also overseeing stock management. Developed skills in customer service and web applications over three years.
Education
Degrees, certifications, and relevant coursework
Adventist University of Central Africa
2006 - 2009
Bulinga Secondary School
1996 - 2003
Kigali Primary School
1987 - 1993
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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