Open to opportunities

Clovis Wanziguya

@cloviswanziguya

Message

I am a customer support and digital solutions specialist with 10+ years' experience.

Rwanda

Message

What I'm looking for

I am seeking roles that combine customer support and digital solutions leadership, with opportunities to scale public-facing systems, lead cross-functional teams, and deliver measurable impact in tech-driven, mission-oriented organizations.

I am a Customer Support and Digital Solutions Specialist with over 10 years delivering high-quality service and building digital platforms. I have developed payment APIs, integrated mobile money and VISA, led the Gwiza mobile wallet for women-led savings groups, and served as technical lead on Smart City Hub and national information systems.

I combine technical leadership, client-facing support, and teaching experience—guiding computer science cohorts and improving field mobile applications and IoT deployments. I focus on reliable, responsive solutions that scale, mentor cross-functional teams, and drive digital transformation in public and private sectors.

Experience

Work history, roles, and key accomplishments

Software Developer Intern

Africa Renewable Energy Distributors

Jan 2017 - Present (8 years 7 months)

Developed architecture and user documentation for new software applications and enhanced mobile app field performance. Improved the Shiriki Hub agents' workflow by introducing mobile printing capability.

Software Architecture Technical Documentation Field Testing Mobile Printing Integration

Education

Degrees, certifications, and relevant coursework

Carnegie Mellon University

Master of Science, Information Technology

2016 - 2018

Completed a Master of Science in Information Technology with concentrations in Software Engineering and IT Entrepreneurship at Carnegie Mellon University from 2016 to 2018.