Larry Iraduhaye

I am a Bachelor of Information Technology student at the University of Kigali, currently pursuing my degree while gaining valuable experience in customer service and relationship management. My journey has been marked by a commitment to excellence, adaptability, and a strong work ethic. I thrive in both collaborative and independent environments, ensuring that I contribute positively to any team I am part of.

In my role as a Relationship Manager at Tek-Experts, I facilitate effective communication between customers and support teams, ensuring that complex issues are escalated and resolved promptly. My experience as a Customer Service Agent at CCI has honed my skills in addressing customer inquiries and resolving complaints efficiently. I am passionate about providing exceptional service and support, which I believe is crucial in building lasting relationships with clients.

Additionally, I have experience as a Trainer at N@tcom Services Ltd, where I conducted training sessions in frontend development. This role allowed me to share my knowledge of HTML and CSS with high school students, fostering their skills and encouraging their growth in the tech field. I am eager to continue developing my skills and contributing to innovative projects in the technology sector.