Open to opportunities

Gwendylan Brockett

@gwendylanbrockett

Message

Customer-focused professional delivering exceptional service through strong communication and problem-solving.

United States

Message

What I'm looking for

I’m looking for a customer-focused role where I can deliver positive experiences, handle calls and orders confidently, and solve problems quickly—using my communication, organization, and resolution skills to support a team.

I’m a results-driven, compassionate professional centered on customer satisfaction. In my customer-facing roles, I handle high-volume phone orders and support in-house customers with strong communication, problem-solving, multitasking, and accuracy—always aiming to ensure customers are having an excellent dining experience.

I also bring experience managing day-to-day operations and supporting others with care. From seasonal stockroom work—unloading and organizing shipments and maintaining timely, accurate inventory management—to caretaker roles where I assisted residents with feeding, bathing, dressing, grooming, mobility, and memory-related support, I document work in computer systems and stay resolution-oriented with teamwork, compassion, and medical terminology knowledge.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Spring Creek Barbeque

Dec 2024 - Present (1 year 6 months)

Handled high-volume phone orders and supported in-house customers to ensure a great dining experience. Suggested menu items and addressed food allergy needs while maintaining accurate service.

Customer Service Call Handling Order Processing Handling Food Allergies Communication Problem Solving Multitasking Accuracy

Seasonal Associate

Ross Stores

Oct 2024 - Dec 2024 (2 months)

Managed stockroom operations, including unloading shipments and maintaining accurate, organized inventory. Supported store promotions and seasonal displays while keeping the stockroom clean and orderly.

Inventory Management Organization Attention To Detail Promotion

Caretaker

Courtyards At Lake Granbury

Jul 2024 - Sep 2024 (2 months)

Assisted residents with feeding, bathing, dressing, grooming, and mobility while answering call bells promptly. Measured and documented vital statistics in a computer system to support resident care.

Feeding Support Bathing Support Grooming Mobility Vital Sign Documentation Computer Literacy Communication

Memory Care Caretaker

Bridgewater Memory Care

May 2024 - Jul 2024 (2 months)

Supported residents with memory-related conditions by assisting with daily activities and promoting engagement. Ensured safety and provided person-centered care with help for personal care, meals, and mobility.

Memory Care Support Engagement Mobility Communication