Terra Thomas
@terrathomas
Dependable customer service professional with extensive cashiering and caregiving experience.
What I'm looking for
I am a dependable customer service professional with over a decade of front-line experience in retail, pharmacy, assisted living, and caregiving. I consistently handle cash, perform reception duties, and deliver compassionate personal-care services while maintaining accurate records and following procedures.
I bring strengths in communication, leadership, data entry, and training, with certifications in CPR/First Aid and solid computer skills (Microsoft Word, PowerPoint, web). I thrive in team environments and independently manage multiple tasks to improve service quality and client satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Landry’s Pharmacy
Handle customer inquiries and transactions at pharmacy, maintaining accuracy in prescription and payment processing and supporting store operations to ensure timely service.
Caregiver / Personal Assistant
Home Instead
Sep 2021 - Jan 2022 (4 months)
Provided personal care and daily living assistance to clients, including mobility support and personal hygiene, while managing errands and household tasks to maintain client wellbeing.
Money Handler
Landry’s Pharmacy
May 2017 - Dec 2020 (3 years 7 months)
Managed cash drawer and performed bank runs, ensuring accurate cash handling and deposits while supporting front-of-store operations and customer transactions.
Private Caregiver
Magnolia Assisted Living
Jan 2016 - Jan 2018 (2 years)
Provided one-on-one care and supervision for residents, assisting with daily activities, personal care, and companionship to ensure comfort and safety.
Cashier / Customer Service
Murphy USA
Jul 2015 - Jan 2017 (1 year 6 months)
Operated cash register and provided customer service, processed transactions accurately, and supported store merchandising and opening/closing procedures.
Receptionist
Magnolia Assisted Living
Feb 2009 - Mar 2015 (6 years 1 month)
Answered multi-line phones, managed resident paperwork and filing, and coordinated communications between staff, residents, and families to support facility operations.
Cashier
Cabela’s
Jan 2013 - Jul 2013 (6 months)
Processed sales transactions and assisted hundreds of customers daily, managed stocking and floor displays, and performed opening/closing duties to maintain store standards.
Cashier
Wal-Mart
Feb 2010 - Jul 2010 (5 months)
Handled point-of-sale transactions, provided customer service, supported stocking and display arrangements, and assisted customers with purchases and inquiries.
Teacher
Color Wheel Learning Center
Mar 2008 - Aug 2008 (5 months)
Delivered classroom instruction and activities for early learners, managed classroom routines, and supported child development and learning outcomes.
Key Holder
Gonzales Party Store
May 2005 - May 2006 (1 year)
Managed opening/closing duties, secured premises as key holder, supervised staff shifts, and handled daily cash and store operations.
Education
Degrees, certifications, and relevant coursework
East Ascension High School
High school or equivalent, General High School Studies
High school diploma or equivalent from East Ascension High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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