Open to opportunities

Taylor Phillips

@taylorphillips2

Customer service professional specializing in chat/email support and data entry from a fast-learning, detail-focused approach.

United States

Message

What I'm looking for

I’m looking for a remote work-from-home role in chat/email support, data entry, or virtual assistance where I can use my customer service strengths, communicate clearly, stay organized, and learn new systems quickly.

I’m a dependable customer service professional with experience across healthcare, retail, hospitality, and direct customer support. I’m known for strong written communication, organization, and multitasking, along with the ability to learn new systems quickly.

In caregiving roles, I assisted with daily living activities, maintained accurate documentation, and communicated with families and healthcare staff. I also managed schedules, prioritized client needs, and supported residents with care while building trusting relationships.

My hospitality background strengthened my ability to resolve concerns professionally and deliver consistent service under pressure. I’ve served as a Server, Host, and Team Member—handling orders and payments accurately, coordinating waitlists, and managing front desk responsibilities.

Right now, I’m seeking a remote work-from-home position in chat support, email support, data entry, or virtual assistance. I’m currently enrolled at Southern New Hampshire University (SNHU) pursuing a Bachelor’s Degree in Forensic Psychology, and I bring that same commitment to accuracy and follow-through to every task.

Experience

Work history, roles, and key accomplishments

Server/Host/Cook/Dishwasher

Jack's Fine Food

Jan 2020 - Jan 2023 (3 years)

Worked multiple roles including server, host, cook, and dishwasher while maintaining food safety standards. Trained new employees and delivered customer service across shifting needs.

Food Safety Customer Service Hosting Cooking Support Dishwashing Employee Training Team Collaboration

Caregiver (Magnolia Assisted Living)

Magnolia Assisted Living & Memory Care

Assisted residents with daily care, documented care details, and communicated updates with the care team. Built trusting relationships with residents and families.

Caregiving Resident Support Daily Care Record keeping

Team Member (Planet Fitness)

Planet Fitness

Assisted members with questions and account needs while maintaining a clean, organized front area. Handled front desk responsibilities and supported day-to-day operations.

Member Support Front Desk Operations Customer Service Team Collaboration Multitasking Fast Learner

Server

Cracker Barrel

Provided customer service by processing orders and payments accurately and resolving concerns professionally. Maintained a helpful, service-focused approach during busy periods.

Customer Service Order Processing Issue Resolution Written Communication Multitasking Team Collaboration Time Management

Caregiver (Assist Care)

Assist Care

Assisted clients with daily living activities and maintained accurate care documentation. Communicated with families and healthcare staff, managed schedules, and prioritized client needs.

Caregiving Daily Living Activities Documentation Communication With Families Scheduling Prioritization Record keeping

Team Member

Burger King

Prepared food and supported customers while maintaining cleanliness and efficient workflow during busy periods. Worked reliably as part of a team to keep operations running smoothly.

Food Preparation Customer Service Team Collaboration Multitasking Reliability Time Management

Sales Associate

Dollar General

Operated the register and stocked inventory while assisting customers with purchases. Helped maintain store readiness through organized, efficient frontline work.

Retail Customer Service Product Handling Organization Time Management Team Collaboration