Gustavo Schmidt Rivera

GR

Looking for a job

Gustavo Schmidt Rivera

@gustavoschmidtrivera

Bilingual (ES/EN) customer support & sales pro. 10+ yrs in telecom, cruise and hotels. 137% of sales target.

What I'm looking for

I'm looking for remote roles worldwide in customer support, customer success, chat support, SDR or inside sales, or appointment setting.

At GeoBPO Marketing Services, I sell home internet, TV, and mobile plans through chat for the Claro Chile account. I made 96 sales against a monthly goal of 70, reaching 137% of target.

I've also worked in consultative telecom sales at Claro Chile and Movistar Chile, and in guest services and front desk roles at Royal Caribbean International and hotels. I'm looking for remote work worldwide in customer support, customer success, chat support, SDR or inside sales, or appointment setting.

Experience

Work history, roles, and key accomplishments

GS

Current

Chat Sales Executive

Current

GeoBPO Marketing Services

Jun 2026 - Present (4 months)

Sell home internet, TV and mobile plans through chat on the Blip Desk platform. Exceeded monthly target with 96 sales against a goal of 70 (137%).

Live Chat Sales BlipDesk CRM Customer Service

RI

Guest Services Officer

Royal Caribbean International

Mar 2026 - Jun 2026 (3 months)

Handled check-in/check-out, cabin assignments, special requests, and reservations. Resolved guest complaints and promoted onboard services.

Customer Service Conflict Resolution Hospitality Communication Skills

CC

Telecom Sales Executive

Claro Chile

Feb 2024 - May 2025 (1 year 3 months)

Conducted consultative sales of mobile and fixed plans and devices, and provided post-sale support.

Consultative Sales Customer Service Telecommunications

MC

Telecom Sales Executive

Movistar Chile

Nov 2022 - Feb 2024 (1 year 3 months)

Managed the full sales cycle for telephony and connectivity services through consultative selling.

Consultative Sales Telecommunications Sales Cycle Management

HG

Front Desk Receptionist

Hotel Gavina

Mar 2017 - Nov 2020 (3 years 8 months)

Handled guest registration, payments, invoicing, tourist guidance, and complaint resolution.

Customer Service Front Desk Operations Conflict Resolution

HO

Front Desk Receptionist

Hotel Espacio OX

Jul 2016 - Feb 2017 (7 months)

Managed guest registration, cashier duties, invoicing, and tourist guidance.

Customer Service Front Desk Operations Cash Handling

MC

In-store Customer Service Assistant

Movistar Chile

Nov 2013 - Feb 2014 (3 months)

Provided branch customer service and scheduled technical visits.

Customer Service Scheduling Telecommunications

Education

Degrees, certifications, and relevant coursework

UI

Universidad Adolfo Ibáñez

Bachelor of Legal Sciences, Law

2006 - 2010

Completed coursework through the fourth year of a Bachelor of Legal Sciences program.

IO

Instituto Alemán de Osorno

High School Diploma, General Studies

1993 - 2005

Completed high school education at Instituto Alemán de Osorno.

Tech stack

Software and tools used professionally

Microsoft Excel

Microsoft Word

Availability

Looking for a job

Location

Chile

Authorized to work in

Salary expectations

11000k+ CLP

Job categories

Customer Support Specialist Customer Success Specialist Chat Support Specialist Sales Development Representative Inside Sales Representative Appointment Setter

Skills

Customer Service Consultative Sales Live Chat Telecommunications Sales Conflict Resolution CRM Platforms Ticketing Platforms BlipDesk Microsoft Office Microsoft Word Excel Social Media Management

Interested in hiring Gustavo?

You can contact Gustavo and 90k+ other talented remote workers on Himalayas.

Message Gustavo

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!