Dan Transcriber

I am a bilingual customer support and sales professional with over five years of experience in remote and international environments. My expertise lies in live chat, email support, credit management, and client relations. I am known for building trust with customers and creating successful sales campaigns while solving issues with empathy and clarity.

In my role as a Sales Executive at EasyPower.com, I built and managed sales campaigns, including a successful alliance program that offered partner companies better rates. I handled the end-to-end sales process with a strong focus on client retention and was recognized for my initiative and clear communication, consistently exceeding monthly targets.

Previously, as a Customer Support & Credit Specialist at Teleperformance, I created and led a Credit Specialist role for the Vonage campaign, which significantly reduced billing disputes. I also provided tech support for Chilean home-internet customers, achieving high first-contact resolution rates. I am eager to contribute my strong communication skills and service excellence to a global team.