Open to opportunities

Gurnoor Kaur

@gurnoorkaur1

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Detail-oriented professional skilled in customer service and data management.

United States

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to utilize my skills in customer service and administration.

I am a highly organized and detail-oriented professional with a strong background in customer service, data entry, and virtual assistance. My experience as a Patient Care Coordinator has honed my ability to manage payment processing and healthcare insurance claims while ensuring compliance with health and safety regulations. I excel at planning and documenting physiotherapy programs, collaborating with healthcare providers, and streamlining administrative processes to enhance patient care delivery.

In addition to my role in healthcare, I have served as a Computer Support Assistant, where I provided technical support to students and faculty, troubleshooting hardware and software issues. My commitment to exceptional service is evident in my previous position as a Sales Advisor at Best Buy, where I delivered fast and friendly service while managing customer inquiries and administrative tasks. I am also passionate about promoting mental health and well-being through my work as a Peer Wellness Educator, organizing events and supporting wellness programs.

Experience

Work history, roles, and key accomplishments

Current

Computer Support Assistant

Current

University of Guelph Humber

Sep 2023 - Present (1 year 8 months)

Delivered technical support to students and faculty, addressing hardware and software issues while maintaining a user-friendly environment in computer labs.

Technical Support Troubleshooting Microsoft Office Windows MacOS

Current

Patient Care Coordinator

Current

Complete Care Physiotherapy Centre

Jan 2024 - Present (1 year 4 months)

Managed payment processing, healthcare insurance claims, and compliance with health regulations. Planned physiotherapy programs and handled medical administrative tasks, ensuring optimal patient care delivery.

Payment Processing Healthcare Claims Microsoft Office Data Entry

Current

Peer Wellness Educator

Current

Student Wellness & Accessibility Center (SWAC), Humber Colle

Sep 2023 - Present (1 year 8 months)

Organized wellness events and supported the development of wellness programs, promoting mental health and overall well-being among students.

Event Planning Program Development Collaboration

Sales Advisor

Best Buy

Sep 2022 - Apr 2024 (1 year 7 months)

Provided fast and friendly customer service, managed inquiries, and supported youth education programs through workshops on technology.

Customer Service Sales Support Technology Workshops

Sleep Lounge Assistant

IGNITE, Humber College & University of Guelph-Humber

Apr 2023 - Apr 2024 (11 months)

Addressed student inquiries and concerns promptly while multitasking administrative tasks to ensure smooth operations at the front desk.

Customer Service Problem Solving Multitasking

Education

Degrees, certifications, and relevant coursework

University of Guelph-Humber

Honors Bachelor of Applied Science, Kinesiology

2022 -

Pursuing an Honors Bachelor of Applied Science in Kinesiology with key courses in health promotion, client relations, exercise prescription, and human resources. Awarded the degree academic scholarship in years 1 and 2.

Humber College

Diploma, Fitness and Health Promotion

2022 -

Pursuing a Diploma in Fitness and Health Promotion with key courses in fitness assessment, nutrition, exercise physiology, biomechanics, and events planning.