gulam mustafa
@gulammustafa1
I keep IT systems, networks, and employee devices reliable through hands-on support and administration.
PakistanWhat I'm looking for
I've supported IT operations at The City School and Civil Services Academy, resolving user issues while maintaining Microsoft 365, Active Directory, network devices, servers, workstations, backups, and ICT infrastructure.
As a Freelancer.com professional, I've managed projects end to end—from gathering requirements and communicating with clients to negotiating contracts, sharing updates, and delivering work tailored to client needs. I also bring customer support experience from Systems Ltd., with a focus on clear communication and effective issue resolution.
Experience
Work history, roles, and key accomplishments
IT Support Engineer
Tech Solutions Inc.
Jun 2020 - Aug 2023 (3 years 2 months)
Provided technical support and resolved IT issues for end-users. Managed network infrastructure and maintained system security.
Education
Degrees, certifications, and relevant coursework
National College of Business Administration and Engineering
Bachelor of Science, Electrical Engineering Technology
2016 - 2021
Grade: 2.5/4.0
Pursued a Bachelor of Science in Electrical Engineering Technology, achieving a CGPA of 2.5 out of 4.0.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
United States
CanadaSalary expectations
Job categories
Skills
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