Guillaume Janse van Rensburg

I am a customer-focused professional with experience in program advising, English teaching, and front-line hospitality and customer service roles. I have supported international clients, managed CRM records, handled inbound and outbound calls, and taught large groups of students in an intensive camp environment.

My background includes seasonal customer service work at a COVID-19 testing centre, bartending in a high-volume restaurant, and advising prospective participants on educational travel programs using Zoom, LiveChat and Google Sheets. I consistently work well under pressure during peak seasons and holiday periods.

I bring excellent communication, time management, investigative skills, and a willingness to learn; I am comfortable using CRMs, Microsoft applications, and other collaboration tools to deliver quality service and support program delivery.