At AutoZone, I manage a unit’s commercial and operational work, monitoring KPIs and shaping sales strategies. I also develop the team and work with internal areas to support an excellent customer experience.
At Compel Automotiva, I supported customers throughout the sales and post-sale journey, tracking engagement and retention indicators and analyzing sales performance to suggest improvements. Earlier, at Realflex Produtos De Borracha Ltda., I worked in consultative sales, managed customer accounts, and supported product development and international sales across Latin America.
I began my career as a Sales Promoter at 3M, providing technical and commercial support in the automotive repair sector. Across my roles, I’ve used customer and market data, including ABC analysis, to inform commercial strategies and strengthen customer relationships.
