Gracious Chigariro
@graciouschigariro
I deliver compassionate support and reliable customer service in fast-paced healthcare, transport, and hospitality environments.
United KingdomWhat I'm looking for
I've supported passengers with Brittany Ferries and Condor Ferries, helping deliver safe, efficient embarkation, disembarkation, ticketing, boarding, and onboard service.
In my current Support Worker role with Quality Healthcare Professionals, I provide complex care for clients with varied health needs while following safeguarding and best-care practices with compassion and responsibility.
I've also handled customer complaints, insurance claims, and general customer service at Bournemouth Independent Group. My experience at McDonald's strengthened my ability to provide quick, friendly service, maintain high hygiene standards, and work closely with a busy team.
I bring leadership, communication, public speaking, empathy, and a strong work ethic to high-pressure environments. I'm committed to delivering quality service with professionalism and dedication.
Experience
Work history, roles, and key accomplishments
Support Worker
Quality Healthcare Professionals
Oct 2024 - Present (1 year 11 months)
Delivering complex care support to clients with various health needs, adhering to safeguarding and best care practices with compassion and responsibility.
Customer Service Agent
Bournemouth Independent Group
Jul 2025 - Jan 2026 (6 months)
Handled customer complaints and raised insurance claims while providing general customer service support.
Port Operations Assistant
Brittany Ferries
Apr 2025 - Jul 2025 (3 months)
Supported efficient embarkation and disembarkation processes for passengers and freight, managing operational logistics while ensuring safety, communication, and customer satisfaction.
Passenger Service Agent
Condor Ferries
Apr 2024 - Oct 2024 (6 months)
Handled ticketing, boarding, and passenger assistance, providing exceptional customer service under fast-paced conditions.
Cabin Crew Member
Condor Ferries
Mar 2024 - Apr 2024 (1 month)
Ensured passenger safety and comfort during travel, providing high-level customer engagement and emergency response readiness.
Delivered quick, friendly service and maintained high hygiene standards while working as part of a close-knit team in a busy environment.
Education
Degrees, certifications, and relevant coursework
St Dominic’s Chishawasha
A-Level, General Studies
Activities and societies: Debate, public speaking, choir, and leadership roles.
Completed A-Level studies with active participation in debate, public speaking, choir, and leadership roles.
Irene Christian College
IGCSE, General Studies
Grade: Distinction
Activities and societies: President of Interact Club, Model United Nations (Best Position Paper Award), school debating and public speaking team.
Completed IGCSE with distinction.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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